1. Verification

• Verify all charge slips and super bills to daily schedule
• Verify all co-pays from schedule
• Sort by doctor, location and date
• All discrepancies brought to attention of office

2. Registration

• Register all new patients
• Verity all existing patients
• Verify all demographics
• Verify all primary, secondary and tertiary insurance
• Request notes and dates of injury and claim numbers for workers compensation and auto
• Check hospital stays for observation, inpatient and skilled nursing

3. Billing

• Bill all charges by doctor, date and place
• Look for qualified diagnosis
• Appropriate modifiers
• Balance co-pays
• Verify all charges posted vs. scheduled

4. Posting

• Receive daily mail
• Batch by doctor and company
• Receive balancing total
• Itemized line posting
• Verify computer total vs. posted total

5. Daily deposits

• Accounts Receivable
• Print delinquent reports monthly
• Call on all unpaid claims
• Correct all unpaid claims
• Send patient statements
• Receive patient calls